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Beresfords Group career site
Chelmsford Head Office

Mortgage Administrator

We have a fantastic opportunity for a Mortgage Administrator to join our Mortgage Service Centre based at our Head Office in Chelmsford.

Flagstone are the largest independent mortgage brokers in Essex, providing independent mortgage and protection advice. As part of the Beresfords group we work closely with a number of estate agents and other introducers, such as builders, accountants and solicitors, offering independent mortgage and protection advice. As a large introducer, we benefit from a number of exclusive mortgage rates not available to the general public.

Duties will include regular liaison with lenders to obtain updates on application status, progress mortgages through to offer stage and liaising with solicitors until completion. Other duties will include processing incoming mail, handling telephone enquiries and liaising with our Mortgage Advisors and Sales Teams. Candidates may occasionally be required to visit our branch network around the County and offer support to our Advisors in the field.

Salary & Benefits:

£24,000 to £26,000 per annum, depending on experience.

In addition to competitive rates of pay we also offer a range of additional benefits such as:

  • Once fully competent in the role and after successfully completing the probation period, hybrid working options will be available.
  • Training & Development Programme
  • “Do Good” fund for reward & recognition
  • Pension Enrolment
  • Health and Wellbeing Programme via Health Assured
  • "Free" day off for your Birthday
  • Attractive holiday allowance with additional days for length of service

Hours of Work:

Full time, Monday to Friday, 8:30am to 5:30pm

Duties:

  • Regular liaison with lenders to obtain updates on application status, progress mortgages through to offer stage, and liaising with solicitors until completion.
  • Processing incoming mail, managing the central inbox and handling telephone enquiries.
  • Work closely with our Financial Advisors and Sales teams.
  • Keeping clients updated and informed of the progress and any potential challenges.

Requirements:

  • Previous experience in a similar role would be advantageous
  • Well organised
  • Confident, outgoing, and personable
  • Good communication skills both orally and in written format
  • The ability to manage time effectively
  • Strong attention to detail

About Beresfords Group

Beresfords Group has been delivering trusted property services for over 50 years. Established in 1968, we have grown to become one of the largest family-owned independent estate agents in Essex, with 17 branches proudly serving local communities.

From the very beginning, our focus has been on providing a truly personal service. We know that buying, selling, or letting a property can feel overwhelming, which is why our dedicated team works tirelessly to make the experience as smooth and stress-free as possible. By taking the time to understand each client’s needs, we’re able to offer tailored solutions that deliver real results.

It’s this reputation, built on trust, care, and expertise, that makes Beresfords such a rewarding place to build a career and where you can be part of a team shaping the future of property in Essex and beyond.

Founded in 1968
Co-workers 150
Chelmsford Head Office

Mortgage Administrator

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