We have a fantastic opportunity for a Lettings Administrator to join our busy Central Administration Team. The successful candidate will provide vital support to our extensive lettings department. Although primarily working on Tenancy Administration and Compliance, there will also be the opportunity to support other internal teams as and when the requirement to do so arises. Once fully trained, this will be a hybrid role working between our Head Office in Springfield, Chelmsford, and home.

Duties of the role will include (but not be limited to):

• Preparing paperwork linked to rent increases during a tenancy.

• Completing tasks set by the Lettings Office in a timely and accurate manner, including preparing and issuing new tenancy paperwork and related documentation.

• Producing utility notification letters and liaising with utility providers where required.

• Monitoring compliance requirements, including Gas Safety Certificates, Electrical Installation Condition Reports and Energy Performance Certificates.

• Maintaining accurate compliance and tenancy records in line with company procedures and legal requirements.

• Providing cover and support for colleagues during periods of annual leave or sickness.

 Requirements

·         Current or previous experience within residential lettings

·         Well organised, with the ability to prioritise workloads.

·         A proactive ‘can do’ attitude and approach.

·         Excellent communication skills, both written and verbally.

·         Outgoing, personable, and enthusiastic

·         Ability to work independently whilst also being happy to be a team player.

·         Diligent with a strong attention to detail.

·         IT proficient, familiar with MS Office packages and able to grasp ‘cutting edge’ technology quickly.

About Us

We are one of the largest Independent Estate Agency Groups in the South East, but are still family-owned. We are passionate about property and recognise that our staff are our biggest asset. Our teams are the core of all that we do, which is why we have an extensive rewards system to demonstrate our ongoing commitment to them. If you were to join us, you can enjoy additional benefits including a wide array of financial incentives, additional holidays and other benefits linked to length of service and your birthday as an additional day off.

Salary

Full-time basic salary up to £27,500 per annum plus bonuses, depending on relevant previous industry experience. Realistic OTE £27,000p/a - £28,500p/a.

Additional benefits include those listed below, and there are fantastic opportunities for those who desire a structured career path.

·         Birthday day off

·         Company pension

·         Training and development opportunities

·         Hybrid working

·         Regular company events

·         Financial referral programme

·         Retail vouchers for ‘star’ performers

·         Performance-related bonuses

Hours of work

Monday – Friday 8.30am to 5.30pm (no weekends).